The ecommetrica.com page provides direct contact with our customer service team. All inquiries made on the page are sent directly to our support team. Inquiries are responded to via email and must be addressed by the customer within 48 to 24 hours after the inquiry. Unanswered inquiries may be considered resolved by the customer.
Any situation involving changes or returns must be notified via email to juanmanuel@ecommetrica.com, including a description of the issue or reason for the return.